Technical Support Chat

The Nortek Security & Control Family of Brands

Urgent Issues: Please contact us via telephone at (800)-421-1587 or 760-438-7000.The first available Application Engineer will assist you. If we are experiencing high call volumes, your call may be transferred to voice mail. Please be sure to leave your name, phone number and a brief description of the problem you are experiencing. Your voice mail will be responded to in the order that it was received.

Non Urgent Issues: We encourage you to contact us via email or Live Chat  (and Numera Live Chat) for less urgent issues. This allows us to assists customers with critical issues via the telephone and eliminates having you wait in the queue for assistance. Our goal is to respond to all email requests within 4 business hours.

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Live Chat

Welcome: Please contact us via chat by clicking on the appropriate link below for support.

Technical Support Chat Access Chat Now
2GIG 2GIG Chat Now
emerge E3 Essential/Elite Chat Now
emerge eMerge Chat Now
Doorbell GoControl Doorbell Camera Chat Now
Home Automation Home Automation Chat Now
Hubman Chat Now
Keypads Keypads Chat Now
Linear Camera Linear Camera Chat Now
Intercom/Audio/Video Chat Now
PERS PERS Chat Now
numera Numera Chat Now
z-wave Z-Wave & Home Automation Chat >Chat Now

Email

Welcome: Please contact us via chat by clicking on the appropriate link below for support.

Technical Support Chat  Access Email Email Now – access.linear@nortekcontrol.com
2GIG email  2GIG EmailEmail Now – 2GIG.Linear@nortekcontrol.com
E3 Essential/Elite Email  E3 Essential/Elite EmailEmail Now – E3.E3@nortekcontrol.com
eMerge 50/5000 Email  eMerge 50/5000 EmailEmail Now – emerge.linear@nortekcontrol.com
returns  ReturnsEmail Now – returns.linear@nortekcontrol.com
Audio, Video Email  Audio, Video EmailEmail Now – Linear.video@nortekcontrol.com
Radio Email  Radio EmailEmail Now – Radio.Linear@nortekcontrol.com
Linear ProControl Email  Linear ProControl EmailEmail Now – procontrol@nortekcontrol.com
IEI Hubman Email  IEI Hubman EmailEmail Now – ieihubman@nortekcontrol.com
IEI Keypad Email  IEI Keypad EmailEmail Now – ieikeypad.Linear@nortekcontrol.com
Numera Email  Numera EmailEmail Now – numera@nortekcontrol.com
PERS email  PERS EmailEmail Now – personalemergency@nortekcontrol.com
Z-Wave email  Z-WaveEmail Now – z-wave.linear@nortekcontrol.com
  GefenContact Now
  SpeakerCraftContact Now
  FurmanContact Now
  NilesContact Now
  PanamaxContact Now
  ProficientContact Now
  SunfireContact Now
  Mighty MuleContact Now
  Linear Pro AccessContact Now

Dealer Login

New Feature Developed

Please visit our Dealer Locator to verify your contact information is accurate. We’re constantly making updates to serve you and your customers.

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