Cellular Service Information

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Giving More PERS Cellular Service Choices To Linear Dealers and Central Stations

To simplify the set-up and cellular equipment deployment, Linear is partnering with Telit/m2mAir – a leading Mobile Virtual Network Operator (MVNO) in the cellular service arena – to provide a turn-key service program for Central Stations and large PERS dealers.

UMTS-3G SERVICE FAQs

Q: What does “UMTS-3G” stand for, and what Cell Network does it operate on?
A: UMTS stands for “Universal Mobile Telecommunication System”, and the 3G designates the third Generation network. Telit/m2mAir’s service operates on AT&T’s cellular network infrastructure.

Q: What is the part-number for Linear’s 3G Cell Module?

A: Order # AAE00462.

Get the fastest response possible for your customers with Linear’s UMTS-3G cellular add-on module! UMTS-3G

Q: How do I qualify as a “Preferred Plus” or “Master Dealer”?
A: Dealers or Central Stations who anticipate at least 1,000 new annual subscriptions may work with Telit/m2mAir to sign-up as a Preferred Plus dealer. The threshold for Master Dealer pricing is 5,000 new annual subscriptions.

Q: What if I don’t expect to support 1,000 cellular end-users?
A: Linear and Telit are working with major Central Monitoring Stations in the U.S. to establish a dealer referral program. These dealers will have the option to sign-up with the Central Stations that are enabled through Telit – so that a dealer can deploy the cellular equipment – but does not have to execute a contract directly with Telit.

Q:  Where can I find an enabled Central Station partner?

A: Affiliated Monitoring is enabled to handle Linear 3G Cellular traffic.Affiliated Monitoring
Contact: Mike Zydor
Email: Michael.Zydor@affiliated.com
Phone: 800.296.9000
Web: www.affiliated.com

A: Amcest is enabled to handle Linear 3G Cellular traffic.Amcest - Nationwide Monitoring
Contact: Fred Rosenfeld
1017 Walnut Street
Roselle, NJ 07203
Phone: 800-631-7370
Fax: 908-241-7586

A: AvantGuard Monitoring Centers are enabled to handle Linear 3G Cellular traffic.AvantGuard - Monitoring Centers
Contact: Matthew Brandon
Email: MBrandon@agmonitoring.com
Phone: 855-228-2568
Mobile: 770-298-3074
Web: www.agmonitoring.com
Contact: Troy Iverson
Phone: 855-228-2568

A: Rapid Response Monitoring is enabled to handle Linear 3G Cellular traffic.Rapid Response Monitoring Services, Inc.
Contact:

Email: sales@rrms.com
Phone: 800-558-7767
Fax: 315-422-8506
Web: www.rrms.com

A: SentryNet is a Linear enabled Central Station Partner.SentryNet - America's Leading Monitoring Network
Contact: Alain Jamet
517 N Baylen Street
Pensacola, FL 32501
Phone: 850-434-0087
Fax: 850-434-0034

Q:  Do I need to buy my own SIM cards?
A: No, the SIM card, and activation charge is included in the purchase price of the 3G Cell Module.

Q: How do I activate and manage the devices, prior to and after deployment?
A: Telit provides a web-based portal for SIM management. When the modules are purchased, the inventory is tracked on the Telit Cross-Bridge management portal, where SIM service can be enabled and disabled by the PERS Dealer.

Q: How is billing handled for Data and Voice?
A: Telit will provide a separate breakdown for Data and Voice (even when buying the Prepaid Voice option).

Q: What Cellular – Pricing Plans are available?
A: The PERS Cell Service Program is available in two resale pricing tiers:
1.) A Prepaid Voice option is offered with 20 minutes of pooled voice included, for Central Stations and Dealers who prefer a monthly allocation at a set price.
2.) A Per-Minute Voice option is offered for Central Stations and Dealers who want to pay only for the actual voice minutes used.

Q: How do I get started?
A: Large Dealers and Central Monitoring Stations who want to sign up for the program will need to contact the Telit/m2mAir Account Manager (contact information provided below). Linear is not involved in the service agreement; the contracts are executed between Telit/m2mAir and the PERS Service Provider.

Q: Who can I contact for information for Cellular Service Information?
m2mAirA: Chris Link
Senior Director of Sales, IoT Services
Cell: +1 913-991-6473
Email: chris.link@telit.com

Rick Middleton
Product Line Manager
Office (760) 438-7038
Email: Rick.Middleton@nortekcontrol.com