Technical Contacts

Urgent Issues: Please contact us via telephone at (800)-421-1587 or 760-438-7000.The first available Application Engineer will assist you. If we are experiencing high call volumes, your call may be transferred to voice mail. Please be sure to leave your name, phone number and a brief description of the problem you are experiencing. Your voice mail will be responded to in the order that it was received.

Non Urgent Issues: We encourage you to contact us via email or Live Chat  (and Numera Live Chat) for less urgent issues. This allows us to assists customers with critical issues via the telephone and eliminates having you wait in the queue for assistance. Our goal is to respond to all email requests within 4 business hours. Please click on the link below for support via email:

  Access Control
  eMerge Essential E3 Series
  eMerge V3.3 Integrated Security
  IEI Keypads & Hub Max
  2GIG Security & Home Automation
  Security Systems
  Video Surveillance
  Gate Operators
  Communications (Intercoms)
  Personal Emergency Solutions
  Radio Controls
  Audio, Video, and Data Solutions