August 24, 2016

TB-2016-08-24: Improvement to Wireless Consistency

Technical Service Bulletin: An Improvement to Wireless Consistency A very small percentage of installs with either 1.14.1 or 1.16 have experienced a loss of supervision (LOS). Customers who experience this... Read More
October 1, 2015

PB-2015-10-01: Change to Polished Brass Kwikset Lever Lockset

Nortek Security & Control Announces Change to Part Numbers for Z-Wave Polished Brass Kwikset Lever Electronic Lockset Effective immediately, Kwikset has made a change to the Polished Brass Lever-style Z-Wave... Read More
May 5, 2014

PB-2014-05-05: Part Number Changes for Kwikset Electronic Locksets

Linear Announces Change to Part Numbers for Ordering Z-Wave Kwikset Electronic Locksets Effective immediately, please note the change to the part numbers for the following electronic security locksets. Please ensure... Read More
April 8, 2013

TB-2013-04-08: 2GIG-GCCDMV-A: CDMA Radio Reception

CDMA RADIO RECEPTION Product 2GIG‐GCCDMV‐A: CDMA Radio Issue Some customers have experienced issues with poor CDMA registration and general cell radio connectivity issues such as intermittent or no reception. This... Read More
March 1, 2013

TB-2013-03-01: Registering Cell Radio Modules

REGISTERING CELL RADIO MODULES When creating a new customer on website, you will be asked to enter the Module Serial Number: Read More: PDF Read More
February 27, 2013

TB-2013-02-27: Identifying Cell Radio Modem Types

IDENTIFYING CELL RADIO MODEM TYPES Three types of cell radio modems are available from 2GIG. This Technical Bulletin will aid you in identifying the types of cell radio modems pre‐installation... Read More