TB-2014-07-24: Resolving Loading Issues with GC2 Demo App

| Posted 7.24.2014 | Technical Bulletins

Resolving Loading Issues with the 2GIG Go!Control Demo App

PRODUCTS

2GIG Go!Control Demo App (Version 1.0 3 and earlier)

ISSUE

Users have reported application loading issues after installing the 2GIG Go!Control Demo app on mobile devices running Android OS (KitKat/ Version 4.4)

SYMPTOM

• The app doesn’t load after installation

CORRECTIVE ACTION

The new 2GIG Go!Control Demo app (Version 1.0.4) addresses the issue above. To install the new app version:

1. Check the mobile device’s data connection.

NOTE: Your device may require a WiFi connection in order to download and install the new app.

2. Remove all previous versions of the 2GIG Go!Control Demo app (version 1.0.3 or earlier) from the device.
3. Download and install the new Phone or Tablet edition of the app from the Linear LLC Developer page at the Google Play Store: https://play.google.com/store/apps/developer?id=Linear+LLC

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