Legal

The Nortek Security & Control Family of Brands

Policy Regarding Unsolicited Calls to Consumers (Telemarketing)

Nortek Security & Control LLC (“NSC”) embraces efforts to halt unsolicited marketing calls to consumers and is committed to protecting and respecting consumers‘ rights to privacy.

NSC does not place marketing calls to consumers, nor do we use call centers, or authorize telemarketing calls using any of our brand names, including 2GIG. We are a manufacturer of home security products and we sell to businesses, not to consumers. Although we do not make any of these telemarketing calls, we are concerned when we hear there are phone calls being made that reference our products. Not only are we concerned for the consumers who are being inconvenienced and misled by the calls, we are also concerned about potential reputational damage as a result of the reference to our brand name – these telemarketing calls are not good for our business.

Any use of NSC trademarks, trade names or service marks by unauthorized, direct-to-consumer telemarketers is strictly forbidden and against our company policy.

What to do if you receive an unsolicited Telemarketing Call:

To help reduce or eliminate unwanted telephone solicitations, you may place your telephone number(s) on the Federal Trade Commission’ (“FTC”) National Do Not Call Registry a by calling 1-888-382-1222 or online at www.donotcall.gov.

If you are already registered with Federal Trade Commission’s National Do Not Call Registry, you may submit complaints of continued unsolicited telemarketing by calling the same number at 1-888-382-1222 or online at https://complaints.donotcall.gov/complaint/complaintcheck.aspx.

The FTC provides further advice for stopping these types of calls on their website at https://www.consumer.ftc.gov/articles/0108-national-do-not-call-registry. This website also outlines what the Federal Government is doing to help stop unwanted calls.


Privacy Policy

Please read our Privacy Policy, found at http://www.nortekcontrol.com/privacy-policy.php, carefully to understand our policies and practices regarding your information and how we will treat it.


Nortek’s Compliance with the California Transparency in Supply Chains Act of 2010

The California Transparency in Supply Chains Act of 2010 was designed to increase the amount of information made available by retailers and manufacturers regarding their efforts to address human trafficking and slavery, thereby allowing consumers to make better and more informed choices regarding the products they buy and the companies they choose to support.

We at Nortek Security & Control, LLC (“Nortek“) believe that workers at our facilities and at our suppliers’ facilities have the right to freely choose employment and not be subjected to exploitation as a condition of employment. Nortek is committed to providing a supportive, professional, and respectful work environment for our own employees, and we would never knowingly conduct business with a supplier who engages in forced labor, child labor, human trafficking, or slavery. To this end, we have taken steps to better ensure the absence of these prohibited activities in our supply chain.

Our Supply Partners Code of Conduct (the “Supply Partner Code“) seeks to proactively combat the problem of human trafficking and slavery by holding our supply partners accountable to take greater social responsibility for their participation in the global economy. As part of a collaborative effort to ensure that forced labor and human trafficking do not occur in the supply chain, the Supply Partner Code requires that our partners:

  • Comply with all national and local laws, including those relating to labor, human trafficking, and slavery;
  • Ensure that, in all of the stages of the process to provide products to Nortek, all labor is voluntary, and that (i) child, forced, bonded, prison, or indentured labor has not been used; (ii) workers have maintained control over their identity documents; and (iii) workers have been given rest days and the working hours are consistent with local regulations and not excessive;
  • Use hiring practices that accurately verify age and ability to work legally;
  • Are committed to a workplace free of harassment, unlawful discrimination, and harsh and inhumane treatment; and
  • Pay all workers at least the minimum wage and benefits required by applicable laws and regulations.

The Supply Partner Code is available here.

Furthermore, Nortek’s standard contractual terms – including the terms and conditions of purchase and standard supply agreement for use with strategic suppliers – require that suppliers comply with all Nortek policies, as well as all applicable laws and regulations, including those relating to human trafficking and slavery. In addition, Nortek’s standard supply agreement specifically requires that suppliers manufacture products and parts without the use of child labor or prison labor and inadequate working conditions reasonably providing for the health and safety of the supplier’s employees.

Nortek recently implemented a robust supplier selection and administration process, including a supplier registration protocol that requires suppliers to agree to comply with the Supply Partner Code. Nortek does not otherwise engage in a verification of its product supply chains specifically to evaluate and address the risks of human trafficking and slavery. Nortek visits certain supplier sites and, upon discovery of any evidence of human trafficking or slavery, would take remedial actions. Nortek does not otherwise conduct audits of its suppliers specifically to evaluate compliance with company standards for trafficking and slavery in supply chains.

Nortek’s employees are bound by a company-wide Code of Ethics (the “Employee Code“), which requires employees to report all legal, ethical, and policy violations, either internally and through a variety of anonymous resources. The goal of the Employee Code is to achieve a supportive, professional, and respectful work environment. The Employee Code requires that employees obey all laws, which include laws against forced labor and human trafficking. Nortek’s employees are required to take annual trainings on, and to certify adherence to, the Employee Code.

Nortek maintains internal accountability standards and procedures through the establishment of a 24-hour hotline to enable its employees and supply partners to report violations of Nortek policies, or any unethical or illegal conduct that has been observed.

 
 Web Portal: melrose.ethicspoint.com

Reports made through any of the foregoing channels will be thoroughly investigated and addressed appropriately.


Unilateral Price Policy

In order to successfully compete in the marketplace, Nortek Security & Control has announced our Unilateral Price Policy. Hereafter, all sales from Authorized Resellers to End Users of products set forth in NS&C’s Unilateral Price Grid inside the United States shall be subject to this Unilateral Price Policy. Please read our Unilateral Price Policy carefully located at http://www.nortekcontrol.com/legal/upg/.


Terms and Conditions of Sale

Please read our Terms and Conditions of Sale found at http://www.nortekcontrol.com/terms_conditions.php.


Terms and Conditions of Purchase

Please read our Terms and Conditions of Purchase located at http://www.nortekcontrol.com/legal/tcp/.


Website Terms of Use

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use found at http://www.nortekcontrol.com/legal/terms-of-use/.

Dealer Login

JOIN US AT ISC WEST

Please visit us in Las Vegas for the 2017 ISC West Show. Use the link below to get your free pass.

READ MORE
NEW FEATURE DEVELOPED

Please visit our Dealer Locator to verify your contact information is accurate. We're constantly making updates to serve you and your customers.

READ MORE

Product Search

Subscribe to Our Newsletter