Support Center

Nice Telephone Support

Nice’s Technical Services Department provides telephone support for our expanding product line. The group supports over 5,000+ products in various types of installations and applications. Application Engineers can assist dealers and installers with their technical questions.


Brand Times Phone
Nice | HySecurity Monday – Friday, 6:00 a.m. – 4:00 p.m. PST (253) 201-2918
Linear Access, and Numera Monday – Friday, 5:00 a.m. – 4:30 p.m. PST (800) 421-1587
(760) 438-7000
2GIG Monday – Friday, 5:00 a.m. – 4:30 p.m. PST
Saturday, 7:00 a.m. – 3:30 p.m. PST
(800) 421-1587
(760) 438-7000
Mighty Mule Monday – Friday, 5:00 a.m. – 4:00 p.m. PST
Saturday, 7:00 a.m. – 3:30 p.m. PST
(800) 421-1587
(760) 438-7000
ELAN Control System, Sun Shades, Gefen, SpeakerCraft, Furman Power, Panamax, Proficient Audio Monday – Friday, 6:00 a.m. – 4:00 p.m. PST

Closed every Tuesday between 1:20pm and 2:30pm PST
for team development

(800) 421-1587
(760) 438-7000

 

  • Find answers, documentation, instruction manuals, set up guides and more for Nice products and a number of our brands.

  • For HySecurity products’ instruction manuals, brochures, and software as well as phone or email support.

  • Find answers to tracking questions, guides, details about the abode app, billing, integrations and more.

  • Find telephone numbers to call for urgent issues, plus what to have on hand when you call.

  • Request a remote support code and authorize a Nice representative to provide remote support.

  • We encourage you to contact us via email or live chat for less urgent issues.

  • Review our warranty and returns policy and request a return authorization number.

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